The internet connection light on the bridge (Number 3 in the image above) will flash when trying to connect. I created a “goodnight” routine in Amazon echo to turn off 11 lights, 2 Wemo switches, and dim 2 more lights. You should ensure that your phone or tablet that has the Hue app on is connected to the same network that the Hue bridge is on. Read: Our full guide on how to connect Alexa to Philips Hue here. It is highly frustrating. My Philips Hue White light does not seem to work. I can also turn on the two lights with independent voice commands. I noticed the Hue app was only controlling one the bulbs. A lot of people think that setting up Alexa smart lights is complicated and expensive and will involve a lot of wires and special new light fixtures — that smart lights are just for the techies. It’s a lot easier to … In the Alexa app, go to Smart Home, then tap the little question mark in the top-right corner. If you are adding more than one bulb, select Add Another. Make sure your router is connected and that there is an active internet connection. Now I can’t add it back. Which doesn’t really help me very much when it’s dark and sometimes even I get home put my daughter to sleep and then the lights go on. I have a similar routine called “relax” that will dim these same bulbs. With the light in question powered on, hold the Dimmer Switch close to it and hold down the On and Off buttons together for 10 seconds … Get something that can fit on that mark and gently press it for about five seconds. This was working this morning at 6:30am and now at 3:15pm it does not work at all. Then click “ok” to connect the lights to the bridge. My Hue lights randomly all turn blue for some reason? If you need to reset a Philips Hue product before adding it, tap “+” then “Add Device”. You can use two methods which are; Switching on all the lights at once and then switching off after a few seconds. Disable and re-enable the Philips Hue skill using your Alexa app. Occasionally one of the spot lights does not turn on first time via the Alexa voice command, but when you repeat the command it often corrects it. I have a standard dimmer switch. Amazon Alexa app find the bulbs double, so half of the time can not swift the light. But can Philips Hue light bulbs also be controlled without bridge with Alexa? From the Devices … My light bulb is flickering and it is not on a Dom switch and it is not damaged. Look on the dimmer label for LED and CFL. If you have Philips Hue lights that can change color, you can control what color they change to from within the Alexa app. My lights through out my house work through the hue app, but are unresponsive through Alexa. Select Other from list of brands mentioned. One of the bulbs kept turning off soon after turning on. It’s not found either. It cannot be found through the software either. I deleted light #2 and now I can’t add it back. This can happen when setting up if you bulbs are out of range of the hub or perhaps depending on where the bridge is positioned. If you are not utilizing the Hue Bridge and Hue app, verify contained in the app you’re utilizing. All you require to make sure that this sytem is working is an Amazon Echo, the Amazon Echo Tap or Amazon Echo Dot and a Philips Hue starter kit. There is also a significant delay when using Alexa vs Google home. Click the Hue icon and then "Discover Devices". This is very frustrating, how can I fix this. Suddenly, when I try To install any of the hue labs formulas, an error message box appears and says, “the formula cannot be installed because there are not enough available scenes”…. 2. Sometimes the hue bridge may automatically stop to work due to various causes like the settings and so on. I have about 20 Phillips lights in my home with the hub and Alexa. Thanks Paul, I have a v2 Bridge, an indoor motion sensor and 3 x Gui10 White / Colour Ambiance type Bulbs in our “Hall”. ), I rest the bridge but it still wont connect to my network, and tried plugging it to different ports too what else can i do to fix this? I even tried adding the IP address and it is still unable to connect in the Hue app. I need to reset all of them and connect them to a different hub/bridge (not Phillips) I do not have a remote control to do this, and I do not want to buy one. Tap the link under “How do I put my Zigbee device into pairing mode?”. If reset was successful, the bulb blinks. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too. For the $$$ spent, this is ridiculous. I initially tried setting up two bulbs to one light fixture that typically has two bulbs. In the Alexa app navigate to Smart Home >> question mark in the top right corner >> ‘RESET PHILIPS HUE LIGHT’. There are only certain area you can cut the strip. any word on whether these will support 4k/120? Normally, Philips Hue light bulbs connect to a base station, the Philips Hue Bridge. -Attempted turning off the light switch itself, (no dimmer capability). Hello, I bought 3rd Gen starter kit, a month ago. 3. Hello. To note that I have exempted the app from the save battery list. Is there a way to reset something so it’s not doing this without having to re set up all of my lights? Is there an issue with Alexa and the “old version” of the bulb? If you have some Philips Hue lights and your Hue Bridge controller fails you’ll quickly realise there is no widely documented quick and easy way to reset and pair the lights to another Zigbee controller. I do own multiple bridges but the Hue app does not support it. HORRIBLE PRODUCT as far as I am concerned right now! I cant Find support information ANYWHERE on this subject!! Sorry Alex, but most definitely not willing to pay these prices so close to new Samsung launch. Severely frustrated. Under “settings” within the Philips Hue app, select “Accessory Setup”. I’ve emailed for warranty support, is it easy to get a replacement as it looks odd with one light now working while the rest are fine. I’m now waiting for the Hue app to update all my devices. Select “add accessory” at the bottom and select “Hue Dimmer Switch”. So far, after 3 hours, only two of the eight bulbs I’ve set up have been successful. How to Setup Hue with Amazon Alexa With the Amazon Echo, Tap, or Dot you can turn on and off your Philips hue lights, set a scene, or adjust brightness levels. Tap Discover Devices . Experienced: Librarian, Journalist, Photographer, IT Sales & Support, © 2010 - 2020 - Ausdroid Media Pty Ltd, ABN 93 162 673 789, Hue lights secret easy reset method using Alexa Zigbee speakers and displays, From what Sony has told us, these are the AU models. 4. Restart Discovery. Hue Philips lights are unreachable. I assumed bulb blown. In the Alexa app navigate to Smart Home >> question mark in the top right corner >> ‘RESET PHILIPS HUE LIGHT’. V-Fitness Smartwatch review — Can a $99 smartwatch deliver the goods? One only blinks and is not discoverable. Why have they stopped turning on with the group voice command? Same light flickering on another outlet. 1. Disable the Philips hue skill and later reactivate it with the use of Alexa app. What is the solution to this problem? I have to unplug it and reconnect. Also i am unable to connect with the hue through the Hue app. My phone won’t down load the app from Google Play store, it says it’s not compatible with this version. Tried it in other devices and it would not light up in any of them. You can also say “Alexa, discover devices” to discover Philips Hue products. do I need a new strip or is there a fix to this? Seems that network changes or other network issues cause Alexa to forget the connection to the Hue bridge, even if the devices are still listed in the app as unresponsive. Therefore I do not want to use any scene/routine that is timer related. What do I do to sort it out? I have over 20 bulbs and have never had this happen. I have my Hue setup with my Google home and set to turn on when I come home when it’s dark out. they should now work with alexa and can be renamed. Your email address will not be published. Is there a solution to get the app to show the bridge is connected. -Attempted factory resetting hue bridge. How to Connect Philips Hue to Alexa. Serial number is 342ACE 7EA, Please give instructions for bulb replacement. 2. I have set up to switch on the lights when I get home. This allows you to access your bulbs remotely. My Alexa no longer recognizes my Hue A1 “old version” bulb. Try out the first process of reviving its function which includes the use of the Hue Bridge as we saw earlier. Sounds like a faulty bulb if it does the same in a different fitting. Start with the WeMo LED on, then flip the switch off and wait 1 second before flipping it back on. For example, Hue bulbs can be removed from an Echo Plus and reset by tapping on Devices in the Alexa app; choose the room group, then the bulb, then the settings cog (top-right), then the trash icon (top-right again). Get your Philip Hue Bridge, and at the back, you will find small gap marked as “restore factory setting.”. Then go to the Alexa app settings and select “forgot.” This enables you to disconnect your bridge from the echo. Your email address will not be published. We have rounded up some of the common issues people face when using different types of Hue bulbs and how to resolve these problems. 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