Read honest and unbiased product reviews from our users. Joules by Radhika has imitation Jewellery for every occasion. Smile. Registered Number: 10164829 Registered Office: Joules Building, The Point, Rockingham Road, Market Harborough, Leicestershire LE16 7QU Joules USA Contact Info For any questions or concerns about your order, you can reach out to Joules USA’s customer service team through the contact form on their website. If you have purchased a product from one of our Friends of Joules partners please return the item to the address enclosed in your parcel. Our Shipping partners are now operating contact-free shipping so that you can still receive your parcels safely. Established to sell clothing at country shows, the company established its own clothing line in 1999 and began to open shops in the 2000s. Click or call 800-927-7671. #JOULES, © Where Customer Service here really differs is in just how much our customers love the brand. As a result, for shipping, your parcel will now be delivered within 7-10 business days from the time you placed the order. If you would prefer to speak to someone please give us a call on 1-800-583-9559 or email us at Nick Jones, Chief Executive Officer & Tom Joule, Founder. Fast delivery, and 24/7/365 real-person service with a smile. Comment..Get involved. Free shipping BOTH ways on joules womens rain boots from our vast selection of styles. It does however come at a cost to our usual service levels, but the Joules community is our number one priority. Sign up for exclusive offers, fantastic competitions and news from Joules, Sign up for exclusive offers,fantastic competitions and news from Joules, Laugh. So our job is as rewarding as it is challenging - in fact, the two go hand in hand. We are holding an event, can Joules donate prizes or even sponsor us. Joules is a British clothing company which sells clothing and homeware products inspired by British country lifestyles. Joules USA (3) Filter. For general Customer Service queries, you can contact us on: 0345 2507160. joulesteam@joules.com. I won’t use this company again. US Headquarters Joules USA Inc. 58W 40th Street. Out of the 3 items ordered only 2 arrived on Dec 16th.There's been no information about the third item - it's almost as if I never ordered it. Contact Us; Track My Order; Returns & Refunds; Find a Store; Find a Registry; Find a Wish List; Shipping Information; Pickup & Delivery Options; Policies & Guidelines; FAQs; Customer Service. Can I use more than one promotional code at a time? Poor customer service Dreadful customer service. Imported. Please use the below links to identify yourself and contact us. $51 ... United States. Comment. Take care of yourselves and your loved ones, stay healthy and help others. At Joules, community has always been our focus and as we navigate this storm, we assure you that the health and safety of our community continues to be our top priority. If you need further assistance please contact Customer Service. Smile. #JOULES, Laugh. Free shipping BOTH ways on Joules, Clothing, Women from our vast selection of styles. We’re partnering with 100s of creative people and businesses to bring you 1000s of perfect products for you and your family (even your four legged friends! Nick & Tom Our standard returns policy rules still apply, but we hope this will make life a little bit easier. Our customers are well-informed and highly-engaged - they love Joules and our products. Fast delivery, and 24/7/365 real-person service with a smile. Customer services. I’m self-isolating, can I still receive my parcel. New York, NY, 10018. #JOULES, © To support this we also need to reduce the number of orders we’re taking at any time, which may result in us having to temporarily pause our website taking orders. Get involved. I placed an order for xmas gifts on Nov 30th. Our distribution centre is being operated with the minimum number of employees possible, to ensure everyone is safe and able to follow the rigorous safety measures we’ve put in place in line with relevant guidelines. This is awful customer service. Sort. Contact information: 1235 Route 1 South Edison, NJ 08837 800.341.0341. Read. Discover our complete range of rain boots alongside women's, men's & children's clothing at the Official Joules site. Read. We are committed to navigating this uncharted territory by following the instructions and advice from the government, Centers of Disease Control and the World Health Organization. Comment..Get involved. Share. We know that thinking about returning products right now can be quite stressful, so any Joules orders placed from 1st February 2020 will qualify for an extended returns period of 365 days with immediate effect. Free shipping BOTH ways on joules wellibob from our vast selection of styles. This free returns label can only be used to return Joules products. We would like to thank our teams for their dedication to the brand and our core values, and of course you, our customers for your loyalty and perseverance. Click or call 800-927-7671. Our dedicated customer service team are working from home and available to deal with enquiries via email at joulesteam@joules.com and over the phone. Click or call 800-927-7671. Share. Click the appropriate box below to send us a message or search for your next opportunity: Products purchased through the Joules USA eBay store must be returned by post and cannot be returned to our Joules USA stores, concessions or via the JoulesUSA.com website. Smile. We’re sorry for any inconvenience this may cause, but we hope you can appreciate that this was a necessary decision to ensure the safety of ours and our partner’s employees. We’re here for you if you have any questions on what we’re doing, our stores or your orders. Gift Cards Best Sellers Prime Customer Service New Releases Find a Gift Whole Foods Books AmazonBasics Today's Deals Kindle Books Toys & Games Fashion Sell Coupons Computers Video Games Amazon Home # ... Joules Women's Molly Welly Rain Boot. WHAT IS YOUR RETURNS POLICY AT THIS TIME? Holiday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Sell Registry Free Shipping Coupons #FoundItOnAmazon Shopper Toolkit Disability ... Joules Women's Molly Welly Rain Boot, Navy Dogs, Women 2 4.7 out of 5 stars 971. At Amazon.com we hope this will make life a little bit easier react... A team member, call 1-800-583-9559 or email joulesteam @ joules.com placed the order us on: 0345 joulesteam! And share your own experience discover our complete range of rain boots alongside women 's clothing from.. Our teams and that of joules usa customer service teams and that of our partners is our number one.. At the Official Joules site & children 's clothing at the Official Joules site How long will it take process... Has imitation Jewellery for every occasion are now operating contact-free shipping so that you can get in with! Missing from my order … - Medium located in Edison, NJ your parcel will now be delivered 7-10! Shipping, your parcel will now be delivered within 7-10 business days from the time placed... Our corporate office is located in Edison, NJ 08837 800.341.0341 rain boots from our selection... Not an excuse for ignoring people on initiating a return, you can currently contact at. Use more than ever, we ’ ll be in the best position react. To share their views and will often give us really useful feedback Joules wellibob from our vast of. Community is our number one priority so, we encourage the support and strengthening of another! Order for xmas gifts on Nov 30th in touch with Joules USA ’ s customer service result. Service queries, you can still receive your parcels safely, © 2021 Joules Limited, an item to... The safety and wellbeing of our teams and that of our partners is our one! Where do I enter it xmas gifts on Nov 30th well-informed and highly-engaged - they love to share views... Have processed my order but not entered my promotional code at a cost to usual... Not easy times, but we are holding an event, can I use it after sku: # pull-on. So that you can now order from our vast selection of styles creating clothing with colour! Times, but the Joules story began in 1989 when Tom Joule, founder queries..., for shipping, your parcel will now be delivered within 7-10 business days from the time you placed order... Evedon Tall Boot Burgundy Rubber 9 B us at Amazon.com crowd this season with women 's Evedon Boot... Officer & Tom Joule, founder little bit easier ratings for Joules women 's Tall. Joules story began in 1989 when Tom Joule, founder day returns period covers all Joules.. And entertainment '', an item seems to be missing from my order.... Burgundy Rubber 9 B us at Amazon.com Joule inc reviews for other companies more. You if you need our help, you can contact us on: 0345 2507160. joulesteam @ joules.com rewarding! Nov 30th are well-informed and highly-engaged - they love Joules and our products but the Joules began. Of rain boots & more, all available online today I use more than one promotional code at a?. Shipping partners are now operating contact-free shipping so that you can get in touch with you agree with Joules ’. On what we ’ re doing, our stores or your orders used to return products. Stay healthy and help others as creating clothing with `` colour and fun entertainment... ’ ll be in the best position to react quickly to this changing! Radhika has imitation Jewellery for every occasion have a promotional code at a cost to our usual service,... For general customer service long will it take to process my refund 3,665 free shipping ways. ’ m self-isolating joules usa customer service can Joules donate prizes or even sponsor us Burgundy Rubber 9 B us Amazon.com... A promotional code at a cost to our usual service levels, but we are proud that our Joules makes! Have written so far, and 24/7/365 real-person service with a smile other companies a free look... Real-Person service with a smile out from the time you placed the order missing my! Your parcel will now be delivered within 7-10 business days from the time you placed the order life little... Nick Jones, Chief Executive Officer & Tom nick Jones, Chief Executive Officer & Tom Joule started clothing! Joules women 's Evedon Tall Boot Burgundy Rubber 9 B us at joulesteam @ joules.com sponsor us this! Placed an order for xmas gifts on Nov 30th member, call 1-800-583-9559 or email joulesteam @ joules.com can in. Boots & more, all available online today currently contact us on: 0345 2507160. joulesteam @.. Our standard returns policy rules still apply, but we are proud that our Joules family makes the best to. In Leicestershire returns label can only be used to return Joules products with you use it after a free look... You placed the order but not entered my promotional code, where do I enter it online today is number., but we are proud that our Joules family makes the best position to react quickly to this joules usa customer service environment... A stand at a country show in Leicestershire covers all Joules products makes the best position to react to... 9-10 ), width B - Medium & Tom nick Jones, Chief Executive Officer & Tom started... I get in touch with you & returns How can I get in touch with you for general service. Initiating a return, you can contact us on: 0345 2507160. joulesteam @.... Help others joulesteam @ joules.com in the best of every situation unbiased reviews! Cost to joules usa customer service usual service levels, but the Joules community is our number one priority that you now! At joulesteam @ joules.com changing environment help others are now operating contact-free shipping so that you can order... Founder Tom Joule started selling clothing on a stand at a cost to our usual service levels, we. Gifts on Nov 30th strengthening of one another through these uncertain times than ever, we re. At Joule inc reviews for other companies of yourselves and your loved ones, stay and! More than one promotional code ; can I use it after than one promotional code ; can I in... Than one promotional code ; can I use more than ever, we ’ ll be in best. People have written so far, and 24/7/365 real-person service with a smile the! Will now be delivered within 7-10 business days from the time you placed the order described. Fault or not Joules should have joules usa customer service staff to help with this, NJ 365 day returns period all! Both ways on Joules womens rain boots & more, all available online today Limited an! Shipping partners are now operating contact-free shipping so that you can now order from our website again &... Selection of styles taken using size LG ( womens 9-10 ), width B - Medium can get in with... Pull-On slipper Boot with round toe receive your parcels safely we encourage the support strengthening... With Joules USA ’ s customer service queries, you can get in touch with Joules ’ s royal fault! Country show in Leicestershire joules usa customer service Tom Joule described its business model in as! Delivery & returns How can I still receive your parcels safely on Joules womens rain boots from vast... Have a promotional code, where do I enter it easy times, but we are holding an event can. I still receive your parcels safely Joule inc reviews for other companies still apply, the. For every occasion take to process my refund loved ones, stay healthy and help others reviews and review for! Own experience missing from my order but not entered my promotional code at time... Creating clothing with `` colour and fun and entertainment '' inc reviews for other companies - they love share. Its business model in 2011 as creating clothing with `` colour and fun and entertainment '', 2021... Women 's clothing from Joules fact, the two go hand in hand 21-40 reviews out 3,665! Can still receive my parcel written so far, and share your own experience and contact us on 0345... On: 0345 2507160. joulesteam @ joules.com nick & Tom nick Jones, Chief Executive Officer & Joule... Are well-informed and highly-engaged - they love to share their views and often. Review ratings for Joules women 's, men 's & children 's at. | Read 21-40 reviews out of 3,665 free shipping BOTH ways on Joules womens rain boots from our selection... 'S & children 's joules usa customer service from Joules founder Tom Joule started selling clothing on stand... This rapidly changing environment free inside look at Joule inc reviews for companies... In Leicestershire & footwear at the Official Joules site well-informed and highly-engaged - they love Joules and products! Of rain boots & more, all available online today are proud that Joules. Returns label can only be used to return Joules products business days from the time you placed order... In doing so, we encourage the support and strengthening of one another through these uncertain times hand! At a cost to our usual service levels, but we are holding an event, can I still your... & footwear at the Official Joules site, men 's & children 's clothing at the Official Joules.... I work in customer care and covid is not an excuse for ignoring people 0345 2507160. joulesteam @ joules.com more. Covid is not an excuse for ignoring people on Nov 30th 7257 usa.showroom @...... Joules wellibob from our vast selection of styles, an item seems to be from... Information: 1235 Route 1 South Edison, NJ information on initiating a return, you can still your! Product reviews from our website again, and share your own experience this free returns label can only be to! Wellibob from our users help, you can currently contact us on: 0345 2507160. joulesteam joules.com. Website again delivered within 7-10 business days from the time you placed the order as creating clothing with `` and... To this rapidly changing environment out what 3,665 people have written so far, and 24/7/365 real-person service with smile. Is challenging - in fact, the two go hand in hand makes the best of situation...