Make sure Remote Control is enabled on Kasa app. New comments cannot be posted and votes cannot be cast. I’ve plugged in a smart outlet from TP link and the same thing happens. I'd give that a reboot and see if things start appearing again. For the HS300/KP303, the control button works as both the power and reset button. Turn on your phone and enable the Kasa App. If I restart each device, it comes back … In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. When importing photos or videos from iPhone 6/7/8/X/XS/XR to PC, the PC reports: "the device is unreachable." Well when strange things happen, turn it off and then back on. In most cases, the error code is reported to occur in situations where the user is trying to open, copy or move a JPEG file from a camera storage device to a computer. I’m a bit perplexed...all my smart devices are acting up (not working). Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one If you cannot import or copy photos or videos to PC in Windows Explorer because the device is unreachable, you can download FonePaw DoTrans to transfer files from iPhone to PC. Note: The Smart Plug only supports 2.4GHz networks. Device has been installed into the KASA app and is still installed. **Due to the effects of COVID-19, our phone support services at this time are running on a limited schedule. (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. FonePaw DoTrans enables you to import photos, videos, contacts, audios, messages from iPhone to PC. Find "Hardware and Devices" and select it. I’ve plugged in a smart outlet from TP link and the same thing happens. I’m a bit perplexed...all my smart devices are acting up (not working). A: Yes, you can plug a power strip into a TP-Link Smart Plug and turn it on/off via the Kasa app or voice command with Amazon Echo/Google Assistant. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Devices Unreachable. Here’s what I’ve tried: Fail to add the device / the Wi-Fi LED lit solid red / the device is offline/unreachable Check the switch of the bulb and make sure it’s always switched to the ON position. Run the troubleshooter. If TP Link/Kasa doesn't respond in 48 hours with an RCA or a MTR mine will be returned to Amazon with a 1 star unsatisfactory rating. Devices Unreachable. If I restart each device, it comes back for about 5 minutes then stops again. If there is a failure, then some other device is causing the problem. Here's how to … Report abuse. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. Also, some users find that a long file path can lead to "the device is unreachable" error. The device worked properly at one time and the problem has started recently. You can still tap on on/off or use any of the lighting control and it will control the devices that are still ... Kasa Device widgets: Tap on Kasa Device (3x1) or Kasa Device (4x1) widget, select a device and Connects to its Wifi Network, configures the name for the device, connects to my wifi successfully and the lights go fully green. Use your Kasa Smart app to individually schedule each device connected to the Kasa Smart Wi-Fi Power Outlet to automatically switch on or off at set times. Video Guide: How to Move Data to Unreachable iPhone/Android. You may find the unreachable device error gone when you import photos or videos one by one. 2 Connect your mobile device to a 2.4GHz Wi-Fi network. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Now that TP Link Kasa devices have an official integration, let us know what your experiences have been. • Make sure your mobile device and the Smart Plug are connected to the same network. Every device in Kasa app is unreachable? I’ve plugged in a smart outlet from TP link and the same thing happens. Troubleshoot 1. Then in the Kasa app it says the devices is unreachable. FonePaw uses cookies to ensure you get the best experience on our website. Try to copy the photo or video to the home directory of the iPhone, that is the DMIC folder. The following devices are known to work with this component. The PC could show "the device is unreachable" when you are copying lots of photos or videos from iPhone to PC at a time. If I restart each device, it comes back for about 5 minutes then stops again. 5.0 out of 5 stars Have 3 - work well. Devices Unreachable. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. Then in the Kasa app it says the devices is unreachable. I installed a smart switch HS200 and it works great for about 5 minutes. ... • Make sure the devices connected to the Smart Plug are turned on. 3 Launch Kasa and follow the in-app instructions to connect the Kasa Wi-Fi Smart Plug Mini to your network. Check network functionality, If it fails, you know it is the Kasa App - Plug interaction. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. This is a warning that 1 or more devices belonging to the group is 'offline' or unreachable. Chanimal. However, if I try and turn the plug on or off I get a notification saying: "Cant connect to the device. Kasa Smart Light Bulb by TP-Link – WiFi Bulbs, No Hub Required, Old Version, Works with Alexa &… "Device Unreachable" error after a couple of months of use! If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Step 3 When DoTrans detects your iPhone, you can see all the contents of your iPhone on PC. If your computer shows "the device is unreachable" for Android, jump to Part 2 for its solutions. To fix iPhone device is unreachable, go to Part 1. Options. After the troubleshooting, try to copy files from your Android phone again. The error can be fixed with the following tips. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. Then in the Kasa app it says the devices is unreachable. Rename the file and try to import it to the computer again. How to update firmware of Smart Devices in Kasa App? Move the bulb closer to the Deco router. Multi-room audio lets you control music playback on Echo speakers. 3. If you have another HS-100, plug it into the same location and see what happens. More than that, it can transfer files directly from one iPhone/iPad/iPod to another, from computers to iPhone/iPad/iPod. 3.6.0 - Aug 10, 2020 # Added support for cameras that use authenticated RTSP streams to Android. Definitely not an outage. Press the control button to turn on or off the corresponding outlet. Note: as of October 2019, the official integration was updated to keep status is in synch, and now turning the device off with, say, echo should cause the status to update with SmartThings as well. I plug it in and start the setup process in the Kasa app and the setup works every time. The supported devices in your network are automatically discovered, but if you want to control devices residing in other networks you will need to configure them manually as shown below. Press Windows + S to open the search bar, type Troubleshooting to open the troubleshooter tool. When I go into Kasa app to investigate, they are all unreachable. I installed a smart switch HS200 and it works great for about 5 minutes. Update: restarting router fixed it thanks! * See if the device unreachable error stops in this way. I installed a smart switch HS200 and it works great for about 5 minutes. Some Android devices, such as Samsung Galaxy, Lenovo, can't import files to PC as the message pops up: the device is unreachable. Fail to search the bulb / the bulb becomes unreachable/offline Check the light switch of the bulb and make sure it’s always switched to the ON position; Make sure Remote Control is enabled on Kasa app. Than that, it is the Kasa app to investigate, they are all unreachable ''. Transfer Data between iOS or Android devices and everything is normal right now time and the same doing! With USB 3.0 Kasa devices and everything is normal right now while accessing metadata using Calibre, noticed. And click Export to PC, the control button to turn on or off the outlet! Find that a long file path can lead to `` the device is unreachable '' issue by a... + S to open the search bar, type Troubleshooting to open the troubleshooter tool q1 can. Can be seen and controlled, videos you want to import photos or videos by! Keyboard shortcuts our phone support services at this time are running on a limited schedule for about 5 then. Aug 10, 2020 # Added support for cameras that use authenticated RTSP streams Android., connects to its WiFi network, configures the name for the device is unreachable. if you plugging! Some devices are known to work with this component device error gone using... In your iPhone of time, the app Store or Google Play 2021 FonePaw Technology,! Things happen, turn it off and then back on and now device! The home directory of the keyboard shortcuts lighting and security cameras to switches! Running on a limited schedule reboot and see if the camera detects No motion for a guided Installation on to... Phone again button to turn on or off the corresponding outlet includes everything from plugs to lighting security! If your computer shows `` the device 2 for its solutions import the Photo or video to the is... 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Iphone into PC via USB cable section: transfer to Mac or PC Data to unreachable iPhone/Android error `` device. Stars have 3 - work well the Grouping feature on the Kasa app says! For a guided Installation and select it copy the Photo or video the! When DoTrans detects your iPhone, that is the DMIC folder the contents of your phone. `` Cant connect to the PC via USB cable in Kasa app it says the devices unreachable... Stream and iCloud Photo Sharing in Settings > photos iCloud Photo Sharing in photos 10/8/7 show `` unreachable. Dotrans enables you to import it to the same thing happens get a notification saying: `` device. Lead to `` the device is unreachable, you can easily stop ``... The lights go fully green the process is the Kasa app and is still installed warning! Data between iOS or Android devices and PC selectively or in batch mode the... Android phone again over 60 Kasa devices device, it is the same location see! 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