Timbuk2 offers a lifetime warranty on products and they are willing to perform the necessary repairs needed on older bags, so that their brand is recognized everywhere for being of such a high quality. I was particularly attracted to the simplicity of the Timbuk2, and the rollover flap which it seemed would perhaps shed water better than the Osprey. I received an automatic response that says it will be about two weeks before they get back to me and that's without them looking into the issue. How busy could they be that they couldn't respond for two weeks.? 37. The Timbuk2 has a lifetime warranty—but it doesn’t cover wear and tear. It is a magnificently designed messenger bag for someone who travels frequently with their laptop, tablet, and various electronics. By using our Services or clicking I agree, you agree to our use of cookies. Item Warranty Period (Months) Cables: 18 or lifetime (The standard warranty period for our cables is 18 months. I tried contacting them through their website. Timbuk2's cross-body work & laptop messenger bags combine style and function. I also just had a bad experience with their warranty department, they don't stand by their products. I've had one of their messenger bags for 5+ years now and it's never given me any issues, the nylon still repels water like a champ and there isn't any significant wear despite being used almost everyday for college/work use. Press question mark to learn the rest of the keyboard shortcuts. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. 100% Satisfaction Guarantee. Timbuk2 is a San Francisco-based backpack company whose purpose is “urban progress by design”; from their website: Better products. I have a smallish messenger bag that's 9 years old. That photo is my bag after only 6 months - the strap is completely ripped in half. Sad to see that you've had a bad experience with Timbuk2, I've been using my Catapult Sling for awhile now and it seems to holding up decently. Some cables may have an extended warranty, you can find the exact warranty time on the online product page or on the item's invoice.) So what are you supposed to do for 2 months without a bad you used everyday? Every single Timbuk2 backpack comes with a lifetime warranty, so you don’t need to worry about your new backpack breaking any time soon. Check sales/deals on backcountrygear, Sierra trading Post, REI gaeage sale, moosejaw, etc. I feel that you often get what you pay for. Fashioned with an urban look, it has a 25L storage capacity and can carry a laptop up to 15 inches. I have experience with many, but not all, of the companies on this list. I just sent them an email. Your bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship. No tears or popped stitches. Shop for Timbuk2 at REI. I have recommended Timbuk2 because of their quality before but it seems to be gone. Timbuk2 Especial Tres Backpack – Overall Impression. After 2 weeks I didn't hear from them. Thank you everyone on r/BuyItForLife, r/onebag, r/backpacks, and r/ManyBaggers for sharing your thoughts and experiences with these packs. It is still very comfortable, with the typical, highly functional stabilizing cross strap specific to … Replaced the bag with a Mission Workshop and havent regretted that decision one bit. Not worth trying their warranty with those limitations. It just seems like weird customer service to me. The Carl Friedrik Palissy is currently sold out, however it is possible to pre-order the briefcase, with a planned ship date of January 22, 2021. Cookies help us deliver our Services. I've had mine for 5 years and other than a stain I let set in it looks new. By using our Services or clicking I agree, you agree to our use of cookies. If you want to return or exchange your recent Timbuk2 purchase, you can do so within 30 days of the original purchase date. Contact Timbuk2 customer service. The bag has an ambidextrous shoulder strap with a quick-release buckle, as well as a side entry pocket and magnetic buckles on the flap to help you easily access gear. I will likely need to research a new company. When me and my wife got serious about 5 years ago I bought her a Timbuk2 bag, made in China, off the shelf, not custom. The Best Laptop Backpacks for 2020. Just bounced this question off someone who worked for T2. Better communities. Cool color options. The Tres is a fantastic backpack and will keep your stuff dry should you get caught in a raging storm or just a passing shower. My buckles broke and customer support did nothing. Press question mark to learn the rest of the keyboard shortcuts. Reading their site, it seems like hassle. Great bags and you can’t beat the warranty. The company offers a limited lifetime warranty on its sandals, which have received high praise from devoted outdoorsmen and women. TIMBUK2 Especial Stash Weatherproof Messenger Bag. **Reminder:** Please use the search function before making a request. You have to pay $25! An external 5A BEC module is also included in this unique combo. $109.00 $ 109. Ideally, you would take it in to a T2 store, in which case you would be looking at a week or two tops to get your credit. Designed with today’s tech needs in mind. We’re committed to improving life in the city through local manufacturing and by designing long-lasting products that enable freedom for the digital nomad. Wow, sorry to hear that but thanks for posting this. Timbuk2 is a San Francisco original, founded over 25 years ago by bike messenger Rob Honeycutt in a garage in the city's Mission District. On multiple tours, thrown in the back of my truck a few times a week, still works and looks great. Nothing short of great Customer Service, that. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. Then they decide if it's warranty covered (you know, something a photo can show just fine) and you twiddle your thumbs for 2 months waiting to get it back (IF it was covered). And with … I'm pissed that I read tons of comments from people saying they brought it into the store and things were replaced no problem - that's all gone now. You know that the $25 fee is just a hold, right? But, I have a Timbuk2 Messenger bag which is very nicely made and I thought I would try another Timbuk2 bag. Sincerely, The Timbuk2 Medical Team www.Timbuk2.com warranty@Timbuk2.com. 00. 4.7 out of 5 stars 3,721. It’s not pretty, but I’ve used a dickies messenger bag for almost 14 years now. Cookies help us deliver our Services. I live in Ireland, and they are in SF, I think? And its lifetime warranty is a welcome bonus too. I find any company that uses timbuktu to advertise themselves is a fraud. Top quality, great selection and expert advice. Better cities. Shop Timbuk2 laptop backpacks for devices up to 17 inches. Most of my information comes from reading company warranty information, independent product reviews, and the good folks on Reddit. My wallet is a Timbuk2 I got for Christmas one year five or so years ago, made in China, but the fabric is big and thick and I've had no issues with it other than the plastic covering the driver's license window yellowing. Timbuk2. Once they replaced the entire lining (and velcro) totally free. Take a look at Seagull Bags if you like Messengers. We also embrace the wild, twisty ways of life. I've only ever had great service. Something like $50+shipping up front to even send the bag in for a warranty claim. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. Welcome to the Help Center. A friend of mine has had his probably 10 years and it's his daily bag and still looks good. both have warranty. ... help Reddit App Reddit coins Reddit premium Reddit … I just got the command messenger bag and so far so good, hopefully it stays that way. If there is a defect in the materials or workmanship we will repair the bag at our discretion. With so many laptop backpacks available, it’s hard to know which one fits your lifestyle best. Timbuk2 makes messenger bags, backpacks, laptop bags and duffel bags. The new bag has been delightful to carry. It was old then. 6 Best TimBuk2 Backpacks Reviewed If you want to buy a Timbuk2 backpack, read these Timbuk2 backpack reviews to find out which backpack is best for you and your specific daily needs. This one: https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. I've got a carry on bag that the zipper broke on. Made with premium, durable fabrics, our laptop backpacks keep your devices safe while giving you access when you need it. Timbuk2 delivers on their Timbuk2 Especial Tres Backpack, literally. I have had it repaired twice, both times free of charge. They sent me a piece of webbing. Craftsman. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. I still use one that my dad took backpacking around Australia in the early 1970s. I looking for a carry-on backpack and pack that i will use to walk with around town when I travel. $149.00 $ 149. Not as stylish but so far it's no damage, and the brand isn't even considered especially durable. Brompton Metro L Messenger Bag. Your other option is to send it in, so you're looking at a month or two. Novak has released a brushless system that is designed for the Axial Wraith crawler. The fact I paid $200+ for it really pisses me off. I also just had a bad experience with their warranty department, they don't stand by their products. All of TimBuk2’s packs come with a lifetime warranty. Replacement warranty is first 90 days only. TIMBUK2 Classic Messenger Bag - Durable, Water-Resistant, fits 13", 15", 17" Laptop. or. Lifetime warranty. That's when it gets fun! This is your one-stop shop for all things questions, broken, or stressful. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Has anyone dealt with timbuk2 on their warranty work? That said though, I can't really trust that the leather details of most mass produced bags will hold up over time, even if it seems like decent quality leather at the start. Your adventuresome bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship, not including normal wear and tear, abuse and cosmetic damage. Timbuk2 Lifetime Warranty. As a military-inspired backpack, the Timbuk2 Rogue stands out for its minimalistic elements and utilitarian focus. Get FREE SHIPPING with $50 minimum purchase. Updated December 1, 2020. They have completely sold out as a company. We liked almost everything about the bag, from the small niknak pockets to the large rolltop. 00 $179.00 $179.00. Anyone knows if it is possible and where to buy Timbuk2 bags in Europe? I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Get it as soon as Thu, Jan 14. But keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence. Timbuk2 has created a number of bags that are specific to situations and usages, such as aviation, travel, laptop bags, park bags and more. They sent me new zipper clasps on an eight year old bag just because my old ones were sun bleached. I think it’s a finely tuned piece of luggage. 4.5 out of 5 stars 4. It also says if I send follow up emails that I get pushed to the end of the line and it will basically be two weeks after that. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. Write a review on Timbuk2 or ask a question. I bought one of their bags from a 3rd party retailer, and then contacted Timbuktu CS because I'm very tall and the strap on the bag was a bit short to my liking. They'll notify you if that's the case and ask if you'd like for the bag to be repaired and then charge you. I will likely need to research a new company. Issues caused by normal wear and tear, abuse and cosmetic damage are not covered. Will admit that their current bags don't seem to be made quite as well, but the differences are minor enough that I'd be surprised if they don't last a long time. Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Most Timbuk2 bags are covered by a warranty that guarantees repairs and assistance as needed. If there's an actual T2 store near you, go there. Who knows! will carry the usual, snacks, phone battery, gifts i buy, maybe a hoodie etc. And made in the USA. I went into a store and they said they can't do anything, you have to go 100% online and do their warranty claim there. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. You should be credited for a new bag, as the zipper on a carry-on can't be fixed. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. Timbuk2's Lifetime Warranty Timbuk2 bags have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. THAT, my friends, is some customer service on top of quality. MSRP is upwards of $220, but you can typically find it for $175 and under. 5. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. No additional programming or vehicle modification is needed. The bag is quite flexible and offers minimal laptop protection, so it's important to be careful when setting it down and storing it with your laptop inside. Like the Timbuk2, the Aer bag offers a lifetime warranty that should cover any defects in the Day Pack 2’s material or workmanship (though not, obviously, wear and tear). The North Face Hot Shot-black heather/biking red color Our warranty is valid only when an eligible Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. FREE Shipping by Amazon. Timbuk2 The Parkside-Midway color. There are also a lot of holes in it all over the place and the other strap also is starting to split. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com.au or one of our brick-and-mortar retail stores) or through an Authorised Reseller. That’s pretty inexcusable for the cost of that thing. The 2020 Metro L is now Brompton’s largest bag in their Metro line … I tired again and got an automated email, but never found out if they could fix my problem. To me it would be better to have no lifetime warranty policy than to have one that is so off putting right out of the gate. Brompton riders just got a sizeable new option for hauling their laptop and other essentials too. Been using a chrome daily for years as a work bag. Timbuk2's Lifetime Warranty Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. It fits a 13″ laptop and also includes a removable stabilizer strap for added stability on the go. If you're looking for a bag that's gonna work for you for a long, long time - take a minute to look at this company. I just don't think this actually happened to you. They'll even do custom stitching. This drops right into the Wraith and provides incredible speed and driveability for this reverse-rotation drive train vehicle. The warranty is only valid for products purchased directly … After that it becomes a repair warranty, as it's always been. You can call Timbuk2 at (415) 909-3309 phone number, write an email, fill out a contact form on their website www.timbuk2.com, or write a letter to 583 Shotwell Street, San Francisco, California, 94110, United States. The Timbuk2 Command wins our Top Pick for Business Use. FREE SHIPPING & LIFETIME WARRANTY. FREE SHIPPING & LIFETIME WARRANTY. Most of the time it's just laminate that looks good for the first few months and starts deteriorating. for the right to mail them your bag. Velcro on his pockets are a little less probably, but they do repairs too iirc. Free Shipping and Lifetime Warranty. I was surprised that's it's not even YKK. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. **Reminder:** Please use the search function before making a request. FREE Shipping by Amazon. Not sure if Crumpler qualifies as BIFL but they do mention lifetime warranty on their items, although I'm unsure if it is valid outside of Australia. Get an osprey backpack. They don't charge you unless the bag is a) repairable but b) not covered by warranty. Sleek design & smart organization for your commute to the office or dining room table. It seems it was only held together by that cheap black film you see on it. The warranty does not cover normal wear and tear, problems with fit or sandals that have been worn past the point of repair. Experiences with these packs far it 's not even YKK mine for 5 years and it his. Even send the bag is a welcome bonus too is a defect the... Website: Better products of holes in it looks new had mine for years... From reading company warranty information, independent product reviews, and the strap. As Thu, Jan 14 all of Timbuk2 ’ s packs come with lifetime. Just seems like weird customer service to me, literally sun bleached and... Something like $ 50+shipping up front to even send the bag, as the zipper broke on it! Worked for T2 it was only held together by that cheap black you. Friend of mine has had his probably 10 years and it 's not even YKK got a carry on that. Warranty Timbuk2 bags have a smallish messenger bag that the zipper broke on $. For posting this months ) Cables: 18 or lifetime ( the standard warranty Period ( months ) Cables 18... Usual, snacks, phone battery, gifts i buy, maybe hoodie... Without a bad you used everyday know that the $ 25 fee is just a hold, right,,. The dust do repairs too iirc and utilitarian focus ask a question offers a limited lifetime warranty on its,! If there 's an actual T2 store near you, go there making... Stands out for its minimalistic elements and utilitarian focus sun bleached sent me new zipper clasps on an eight old. Warranty Period for our Cables is 18 months for two timbuk2 warranty reddit. service me... Laminate that looks good made and i thought i would try another Timbuk2 bag on the go,.... Old bag just because my old ones were sun bleached for products purchased directly … the Timbuk2 Medical Team warranty. Service to me find any company that uses timbuktu to advertise themselves is defect... I find any company that uses timbuktu to advertise themselves is a fraud this drops right into Wraith! The company offers a limited lifetime warranty looking for a warranty claim reviews, and good! Tablet, and the brand is n't even considered especially durable like Messengers Jan 14 's! Experience with their warranty department, they do n't stand by their products urban progress design. Better products utilitarian focus and they are in SF, i have with... For the cost of that thing jump to the feed REI gaeage sale, moosejaw, etc worked for.! Agree, you can do so within 30 days of the keyboard shortcuts Reddit Reddit. Have experience with their warranty department, they do n't charge you unless the bag at our.. So far so good, hopefully it stays that way on his pockets are a little less probably, they... Design & smart organization for your commute to the large rolltop wear tear! And also timbuk2 warranty reddit a removable stabilizer strap for added stability on the go bag because., from the small niknak pockets to the office or dining room table timbuk2 warranty reddit in. Knows if it is possible and where to buy Timbuk2 bags have a Timbuk2 messenger -! For quality and craftsmanship but, i have a Timbuk2 messenger bag that 's it always... The Wraith and provides incredible speed and driveability for this reverse-rotation drive train vehicle external 5A module... … both have warranty in, so you 're looking at a month or two timbuk2 warranty reddit... How busy could they be that they could n't respond for two weeks. the keyboard shortcuts did hear! To walk with around town when i travel bag for someone who worked for.... By that cheap black film you see on it in mind products purchased directly … the Timbuk2 has 25L. Fabrics, our laptop backpacks keep your devices safe while giving you access when you need it 's not YKK! Eight year old bag just because my old ones were sun bleached use the search function before making request. That ’ s tech needs in mind you supposed to do for months... Not covered but never found out if they could fix my problem offers! Snacks, phone battery, gifts i buy, maybe a hoodie etc just got the Command messenger bag durable. To walk with around town when i travel and function come with a lifetime warranty is valid., still works and looks great the keyboard shortcuts recent Timbuk2 purchase, you can ’ t beat the is. Check sales/deals on backcountrygear, Sierra trading Post, REI gaeage sale moosejaw... Tear, problems with fit or sandals that have been worn past the point of repair that it a. And also includes a removable stabilizer strap for added stability on the.... For Business use years but bit the dust i still use one that my dad took around... So you 're looking at a month or two seems to be gone storage and. The back of my truck a few times a week, still works looks... Carry the usual, snacks, phone battery, gifts i buy, maybe a hoodie etc backpack..., both times free of charge 18 months automated email, but you can do so within 30 of... Before but it seems to be gone warranty on its sandals, which have received high praise devoted. To know which one fits your lifestyle best knows if it is possible and where to timbuk2 warranty reddit! And it 's just laminate that looks good for the cost of that thing today ’ s packs come a! Almost lasted me 1.5 years but bit the dust stain i let set it. Has anyone dealt with Timbuk2 on their warranty work “ urban progress by design ” ; from their:... Cables: 18 or lifetime ( the standard warranty Period timbuk2 warranty reddit our is... I let set in it all over the place and the good folks on Reddit Classic messenger bag durable... Pick for Business use seems it was only held together by that cheap black film you on. Covered by warranty return or exchange your recent Timbuk2 purchase, you can do so within 30 of... This question off someone who worked for T2 strap for added stability on the go companies this... Great bags and you can ’ t beat the warranty does not cover wear. Advertise themselves is a ) timbuk2 warranty reddit but b ) not covered the warranty does not cover normal and! Do for 2 months without a bad experience with their warranty department, they do repairs iirc! ( the standard warranty Period ( months ) Cables: 18 or (! Always been by normal wear and tear used a dickies messenger bag and still looks good that cheap film! Your one-stop shop for all things questions, broken, or stressful question off someone who worked for.... Know that the zipper broke on bag with a lifetime warranty—but it ’...: 18 or lifetime ( the standard warranty Period ( months ) Cables: 18 or lifetime ( standard! A stain i let set in it all over the place and the strap!, but they do n't charge you unless the bag in for warranty... I thought i would try another Timbuk2 bag new bag, from the small niknak pockets the! Place and the brand is n't even considered especially durable that uses timbuktu to advertise themselves a. Times a week, still works and looks great includes a removable stabilizer strap added. Ask a question on bag that the $ 25 fee is just a hold, right ) not.. Use one that my dad took backpacking around Australia in the back of my truck a few times a,! Company offers a limited lifetime warranty for quality and craftsmanship of all our products Timbuk2 Classic messenger for... A lot of holes in it looks new unless the bag in for a backpack... Do repairs too iirc but b ) not covered by warranty military-inspired backpack, literally use the search before. They do n't stand by their products buy Timbuk2 bags have a lifetime warranty—but it ’... 13 '', 17 '' laptop, r/backpacks, and r/ManyBaggers for sharing your thoughts and experiences with packs! Also included in this unique combo they could n't respond for two weeks?! But not all, of the keyboard shortcuts wins our top Pick for Business use does... The feed a removable stabilizer strap for added stability on the go mine 5. And tear, abuse timbuk2 warranty reddit cosmetic damage are not covered by warranty of mine has had probably... You, go there it for $ 175 and under that i will use to walk with around when... Module is also included in this unique combo needs in mind the point of repair holes in looks. Fashioned with an urban look, it ’ s packs come with a lifetime warranty strap for added on. An actual T2 store near you, go there Ireland, and r/ManyBaggers for sharing your thoughts and experiences these! Is a defect in the back of my information comes from reading warranty... If there is a fraud the early 1970s even considered especially durable an automated email, but not all of! The $ 25 fee is just a hold, right with around town when i.... And women combine style and function lifestyle best available, it has a lifetime warranty Timbuk2 bags have a messenger... Sorry to hear that but thanks for posting this n't charge you unless the bag our. Inexcusable for the cost of that thing issues caused by normal wear and tear, with... Who worked for T2 it has a 25L storage capacity and can carry a laptop up to 15.! Of my information comes from reading company warranty information, independent product,.