Use the information in this document to check your settings and troubleshoot problems. The computer, however, "tells" me, that the TV is connected and everything works fine. 3. 2. Sound is fine, but no picture, and in the display settings it dousn't show a second screen, Have tried updating the drivers in Device Manager but still nothing. You can follow the question or vote as helpful, but you cannot reply to this thread. … official I have Dell Latitude E6230. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? technical support services. Press (Windows key + X) and click on “Device Manager”. At Output, you select your TV (e.g., LG TV). Blu-ray players. 1. However, in most cases, this is not enough as it will only result in duplicating your computer screen on the TV screen, but the sound still come through the PC. 3) Only AFTER this, connect the laptop to the TV via HDMI. Hi all, just connected my G53 up to the TV via HDMI . Make sure the TV … Here we outline what they are and how you can try to … The HDMI graphics card may not support HDMI video. This thread is locked. If the above fixes didn't work, you can manually change … I can connect to TV via HDMI cable and picture is fine but I don't get any sound through TV. 4) Sound and picture should transfer to TV 5) Once finished, unplug the HDMI cable from the laptop before shutting down the laptop. NOTES: At this point, the input has not been switched to the computer, therefore the picture from the connected computer is not displayed. That is my problem Technician's Assistant: Anything else you want the TV expert to know before I connect you? Hdmi cable. If you are using a DVI-to-HDMI adapter, select DVI as the source. The picture is fine but there's no sound, it says that the 'Spatial sound' is off and doesn't give me an option to turn the sound on for anything but headphones No sound using TV as monitor with HDMI cable Solved - Windows 10 Forums You may need to set the HDMI video device as the default video device. You may update the Display driver and check if this helps. In order to connect your PC to your TV, you'll need one of any number of available cables. 3. Do not select HDMI as the default audio device in Windows Your problem has probably something to do with a sound setting in Microsoft Windows. If it is set to … Select the correct source on the HDTV monitor or TV. Check that the display is connected to the computer and turned on. The HDMI slot is usually behind the CPU if you have a desktop computer, or on the side of a keyboard on a laptop. Contact your device manufacturer for help adjusting these settings. Microsoft global customer service number. No. tells me not supported by current Windows version, but this is the version came with PC...8.1 help anyone? Troubleshoot video card problems: http://windows.microsoft.com/en-in/windows-8/troubleshoot-video-card-problems, Download and install drivers: http://windows.microsoft.com/en-us/windows-8/all-drivers, Windows Update: Frequently Asked Questions: http://windows.microsoft.com/en-us/windows-8/windows-update-faq. Right click on the video driver and select “Update Driver Software”. Your TV's picture settings may be causing Netflix to display a black screen. Blu-ray player. 5. Can't get a picture from TV using HDMI. Maybe the connected device is not outputting via … Check if another HDMI devices does provide audio on the same HDMI port. Take note of the HDMI input number it is being connected to. Read somewhere that Bios might need updating but don't know whether it's this (or how to fix). When you connect your Windows PC to a TV via HDMI cable, you need to select proper Input Source for TV HDMI cable. Step 2: Select your display / TV as the primary audio device in Windows by going to the speaker symbol in the taskbar. The issue here can be one of several issues, the following may apply: -          The HDMI graphics card may not support HDMI video. Plug the other end of the cable into your laptop's HDMI out port, or into the appropriate adapter for your computer. Press (Windows key + X) and click on “Device Manager”. On the supplied TV remote control, press the INPUT button repeatedly until it displays the correct … If available, try an HDMI port on another TV. Right-click on HDMI, Digital Audio, High Definition Audio Device or your TV and choose Set as Default Device. Maybe the connected device is not outputting via … 1. 1. I have set HDMI ATI output as the default under playback devices but sound is still via laptop. 2. My laptop has played video back in the past with no problem. When connecting your computer to an HDMI device, such as a monitor, TV, or surround sound speakers, you might encounter display or sound issues. You can help protect yourself from scammers by verifying that the contact is a Some PC's may use a regular HDMI port, while others will use an HDMI mini or MiniDisplay port. Microsoft Agent or Right-click on the speaker icon located in the Windows notification area (system tray) and then click on Playback devices. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Right click -> Sound and make sure your HDMI connection appears and is selected as primary. Right-click on the speaker icon located in the Windows notification area (system tray) and then click on Open Sound settings. If you have an Android TV™, check the HDMI® signal format in the TV menu settings. No picture but have sound. You can help protect yourself from scammers by verifying that the contact is a, official -          If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. Right click on the video driver and select “Update Driver Software”. Reply with the status of the issue and we will be glad to offer our assistance. For HDMI mini and MiniDisplay cables, one end of the cable should be an HDMI mini or MiniDisplay cable which you can plug into your comput… When they ask you which of the devices you want to troubleshoot, you select your TV. Keep the HDMI source connected to your TV and make a separate audio connection from your device to the the TV until you can determine the problem with the receiver. 3. DVI and VGA ports only carry video signals. Technician's Assistant: Was there a power outage recently? Microsoft Employee and that the phone number is an Learn More. 1. There is no problem with the HDMI cable or TV as my wifes laptop plays video to the TV with the same HDMI cable with no problem. If the problem is the HDMI input on the audio receiver, you may still be able to use the receiver's audio inputs to transmit sound from your HDMI device. I will show you how to change this setting. -          You may need to set the HDMI video device as the default video device. When I connect the laptop with HDMI cable to a TV, i get no picture from the computer to the TV. -          You may need to update your HDMI video card drivers for your version of Windows. Not the HDMI cable as it works from iPad. I have new Toshiba Satellite laptop, when hooking up my HDMI to tv only get sound, no pic. Connect one end of the HDMI cable into an available HDMI port on the TV. If the display or TV has more than one HDMI input, make sure you select the HDMI port that the HDMI cable is connected to, for example HDMI 2. After connecting my laptop to TV through HDMI, no picture only sound. Refer to this article to know more about “Update Driver Software”. technical support services. A: TV; B: Computer; C: HDMI cable (not supplied) Turn on the TV first, then turn on the computer. Check the output of the connected Video device. 3. My G53 has been back to ASUS here in Melb for repairs twice earlier this year and I have not played video back … Make sure the connected display / TV does support audio over HDMI. If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. If you want to use your computer's speakers again, then right-click on Speakers and choose Set as Default Device. 2. Check the output of the connected Video device. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary how to get picture on tv from pc or laptop with HDMI cable. You may update the video card drivers and also install any pending Windows Updates related to this device. Getting the audio to playback on the TV If you're using a HDMI cable to connect your computer to the TV, you may just need to toggle the audio settings on your PC to send the audio to the TV. Thanks for your feedback, it helps us improve the site. Try if there's sound coming out of your TV speakers. Protect Yourself From Tech Support Scams If you are using an adapter, connect that adapter to your computer. Change Multiple Display Operating Mode. Click on OK to save the setting and to close the settings window. The troubleshooter will search for problems. If so, then your problem is solved. Select Settings. Windows 10 - Sound settings Right-click on the speaker icon located in the Windows notification … Microsoft global customer service number. Follow the steps of the troubleshooter to fix your problem. Expand “Display Adaptor”. http://windows.microsoft.com/en-in/windows-8/troubleshoot-video-card-problems, http://windows.microsoft.com/en-us/windows-8/all-drivers, http://windows.microsoft.com/en-us/windows-8/windows-update-faq. I have two screenshots for you: Laptop recognizes the TV, but there's just no picture. If your PC only has a DVI or VGA connection, you will need a separate audio cable connecting the two. Cables. If you don't hear sound or see video, visit Black screen with no sound. You've connected your desktop PC or laptop with an HDMI cable to your TV, but there's NO sound coming out of your TV speakers while playing a movie or video. I get a great picture but no sound. 6) Sound and picture should return to the laptop. However, have connected the HDMI cable from the laptop to the Plasma TV and picture and display shows great but the sound is not transfering to the TV, only playing on the laptop. HDMI to TV No Sound Press the HOME button. This tutorial will show you step by step how to solve this sound problem in Windows 7, 8, 8.1 and 10. You may need to update your HDMI video card drivers for your version of Windows. There are a few reasons why you’re getting no sound when using an HDMI cable to your screen. Connect one end of the HDMI cable to the PC. If I right click HDMI ATI and click Test, I get the following message: "The device is … To update the drivers, you may contact the computer manufacturer website or the device manufacturer website. //Windows.Microsoft.Com/En-In/Windows-8/Troubleshoot-Video-Card-Problems, http: //windows.microsoft.com/en-in/windows-8/troubleshoot-video-card-problems, http: //windows.microsoft.com/en-us/windows-8/windows-update-faq TV expert to know i. Step by step how to fix your problem TV as the default under playback devices via HDMI cable a. Hdtv monitor or TV me, that the TV expert to know more about “ update Software. 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