Once properly said, your Ring Alarm will disarm. 1 … Jo-Ann - 21744 Strange because I can do it all in the Smarthings all from my phone! A simple restart often solves a host of mysterious tech problems. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). That's all you need to do. If Alexa says it is not responsive, open Kasa, and disable your Wi-Fi. Tap Smart Integrations. The Alexa app discovers my other items I.E. iOS. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). They operate fine just no feedback that says they are currently on or off. Tap on Your Skills. Alexa Helpline is a group of expert technicians who can fix your Alexa device in a short span of time. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. I live in India. Original message follows: Is this the place to reach support for Ring’s Alexa skill, and is there a change log/known issues somewhere to help support myself? What’s going on here? 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … However, the devices are working perfectly when I try to access them using the IHC app. Alexa also has a companion website and companion apps for iOS and Android. All devices say server unresponsive. In fact, not that I think about it, the times when I used to get that response from Insteon, it was a known issue and they were updating their firmware to try an resolve it, but I also has a faulty Insteon hub that was working-ish. Does the Alexa HomeSeer skill use myHS in some fashion? Alexa skill is unresponsive. Yesterday, everything worked. Wait for the voice prompt to say " Restart Device ". Select your device and then select Update Wi-Fi. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Your Ecobee Switch+ will restart, and should be ready to use again in a few minutes. I had an issue with Broadlink not responding when I first set up the UK skill a few months ago. Tap on Disable. Earlier Update: A couple hours after writing this, I installed a second lock (Kwikset 914) and it has the same problem - works fine in Ring app but not in Alexa (Server is unresponsive). Hey dude. Amazon Alexa uses the remote control feature of the plugs to control it. Alexa App Helpline. Ring Supported Alexa-enabled Devices. The devices still respond to voice commands. Press J to jump to the feed. Power the BOND back on by plugging the USB connector into the BOND. IHC or Broadlink Skill? Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. See if that works, and if it does, then it might be the Kasa skill that you may need to disable and enable again. Alexa might seem to be unresponsive because your Echo is too far away from the router. To directly control your Sensi thermostat with Amazon Alexa: Open the Sensi app. Echo was able to turn on devices and groups for Vera. The skill used to work but suddenly stopped when I switched my stuff over to a new wifi network. However, today and yesterday the lock does not work with Alexa; the Alexa app says "Server is unresponsive" (also an orange-ish circle with triangle exclamation mark and "There is a problem" text saying Please check on your lock). I installed the broadlink Alexa skill and did a device discovery which shows the devices in the Alexa app. Once this is accomplished, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices. Hopefully someone can verify status of Ring Alarm with Kwikset Z-Wave and Alexa, rather than some less-informed response such as re-detecting devices, deleting/adding the skill, or deleting/adding the app (unless such step is known fix for issue of my system installed last week). Power the BOND off for 30 seconds by removing the USB connector. Latest update (resolved): Ring’s Alexa skill updated in the last couple of days, did not work at all until Disable and Enable again, and after that my two smart locks are working properly with Alexa. I installed the broadlink Alexa skill and did a device discovery which shows the devices in the Alexa app. Post your comment; Comments (12) ... Alternatively you could even get a red ring with the assistant asking you to try later. “Alexa, arm Ring.” Once armed Alexa will respond with: “Ring is armed in home/away mode.” To check the status of your Alarm, say: “Alexa, is Ring armed?” To disarm your Ring Alarm, ask Alexa: “Alexa, disarm Ring.” Alexa will ask for your four-digit voice code. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Push and hold the main button on your Ecobee Switch+. Am I doing something wrong? Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. Tap Amazon Alexa. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the alexa app under device status it doesn't show updated status. I use daily and they never skip a beat (unlike IFTTT connected skills). However, the devices are working perfectly when I try to access them using the IHC app. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Hi, I have an echo second generation and broadlink rm mini . I tried disabling and deleting all devices. How are you enjoying the Alexa integration with your Smart Locks and Alarm? SO if your Amazon Alexa is not connecting to WiFi then you need an expert technician’s help instantly. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. I’d like to know if this is a bug in Ring’s Alexa skill, or some temporary server issue, or something else such as my misunderstanding. Tap on Skills & Games. Last problem: Jan. 6, 2021 at 7:44 p.m. It also initially worked fine in Alexa (several days ago). Tap on Wyze and then Disable Skill. I have Ring Alarm and Kwikset SmartCode 888 (Z-Wave) which works fine in the Ring app. When the BOND center ring is solid blue wait 2 minutes for the Bond Bridge, the Bond Home … when I try to turn on/off devices with Alexa it is saying "Device is not responding". Try to reboot your WEMO devices and Alexa, then check again if they still won't respond. TP-link devices worked fine. The Alexa service is not enabled. EricwithVera September 7, 2019, 2:27pm #2. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. So that you could enjoy your Alexa device asap. Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa Harmony hub, Ring and Yamaha Multicast. Check that your device isn't muted. Alexa doesn't respond or says she can't understand you. Connecting Ring Devices with Alexa is a simple process. Without WiFi Alexa device is just like a bluetooth speaker! She's always on—just ask for information, music, news, weather, and more. Alexa is designed around your voice. Which one is the Skill? On your Echo device, press and hold the Action button until the light ring changes to orange. Can you still control them via the WEMO App? HI @DougHo, Thank you for sharing your experience with the Alexa skill and your Smart Locks with the Community. Same problem here! iOS app controls everything as expected. Reply Delete If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. In the Alexa app, open the Menu, and then select Settings. I live in the US and have the same problem. It worked just fine but stopped when I changed my WIFI setup. Nothing seems to work. Any ideas? The app will connect to your Echo, and a list of available Wi-Fi networks will appear. it is still giving me the same response "Device not responding". I have this issue with all of my devices. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. Get Tech Support 1-833-202-2695. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. When the message comes up you can not see the current state of the device. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. when I try to turn on/off devices with Alexa it is saying "Device is not responding". Continue to hold the main switch for five seconds. Check that your Alexa device and the Alexa app have the latest software version. OK solved the problem. Amazon server outage makes Alexa unresponsive. Sign in to your Sensi account, and tap Link. Hopefully they’ll stay working and I won’t have to do another Disable/Enable. i had to download the skill by changing the store to U.S. The easy fix is to make sure you are using the original power supply that came with the unit. Press the main button one time. The Alexa app can’t control the devices either. It remains off and also I get device is unresponsive … ... Server Unresponsive on Alexa App. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. What's the model number of your 2 plugs that are no longer responding with Alexa? Restart the Alexa-enabled device. New comments cannot be posted and votes cannot be cast. Set up your Alexa-enabled device and download the Amazon Alexa app. However, today and yesterday the lock does not work with Alexa; the Alexa app says “Server is unresponsive” (also an orange-ish circle with triangle exclamation mark and “There is a problem” text saying Please check on your lock). Press question mark to learn the rest of the keyboard shortcuts. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. She's also an expertly-tuned speaker that can fill any room with immersive sound. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. My apps are Android, if that matters. Move it closer to the router and see if this solves the problem. All I did was get IHC to forget the Broadlink (which lost all my devices), dsiconnected the Alexa skill and just re-added the Broadlink device and readded the Alexa skill and everything started working. There are 2 broadlink skills, one works flawlessly. Open Alexa app, go to all devices, select device that is not working, click trashcan icon (top right), click +(upper right), click Add Device, click Kasa (to connect your TP-LINK Kasa device to Alexa, click discover devices at bottom right, discovery should detect the device you wish to add. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. Tap on the three lines in the upper left-hand corner. All devices say server unresponsive. The light indicator is red when your device is muted. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. I have written response message correctly. Tap the person icon (iOS) or the three vertical dots (Android). ? yankacy (jay yankacy) September 19, 2018, 10:51pm #2. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. I tried rebooting the device, resetting the router and all that. When telling alexa to turn on/off she says the device is unresponsive. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Once disabled, tap on Enable to Use for the Wyze skill. 475 2 TPlink smart plugs not working in Alexa. Powered by Discourse, best viewed with JavaScript enabled. I wondered about similar names of devices, for example a lock named “Front Lock” vs the contact sensor named “Front Door” but hope those are okay since I can’t think of better approach. Hey i tried the broadlink skill yesterday as you said. Hi, I have an echo second generation and broadlink rm mini . 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