This table of contents and the linked policies, articles, and other material may not be reprinted online or used for publication without written permission from the author. What You Need to Know About Firing an Employee, Use a Receipt Acknowledgment When Employees Get a New Policy, Use These Samples to Write a Formal Employee Reprimand Letter, How to Reduce the Employer's Liability at Holiday Parties. The employee handbook should include policies that comply with these standards (and applicable state wage and hour standards), as well as provide information for employees based on classification as either exempt or non-exempt, pay frequency, performance reviews, salary increases, and bonuses (if offered). The purpose of an employee handbook is to educate new employees about working in your organization. What to Include in Your Employee Handbook How you choose to structure the contents of your employee handbook is entirely up to you. Formalize Polices, Even Temporary Ones. By jencarsen Jul 5, 2011 HR Management & Compliance. Include in the handbook policies on all types of leave that are permissible, such as vacations, sick days, jury duty, maternity leave, etc. You can also subscribe without commenting. until January 1st. From your original vision to how your company came into being, your company’s story is the underlying foundation that inspires people to show up and do amazing things every single day. After a welcome and introduction from your president or CEO, begin with general employment information. Give every policy careful consideration and take time to make your employee handbook shine. A critical component of your employee handbook is the general information about being employed with your company. Whatever the new policies may be, your employee handbook should be updated to clearly reflect them. See what we’re building for small businesses at, General details, such as directions to the office, team structure, and key contact info, Americans with Disabilities Act (ADA) accommodations, It happens: Sometimes you just need to part ways. Your code of conduct section should spell out the “10 Commandments” for life as a member of your team. (Okay, this isn’t really a policy, but it’s still important). Full-time vs. part-time hours 4. Add your company’s mission statement and company culture. Your employee handbook should contain equitable policies. Can be a living document that evolves and grows with the organisation. Here’s a look at the policies you’ll want to cover: Woohoo! Safety and security procedures 9. But not matter type of business you’re running, there are several essentials you’ll probably want to include when drafting your employee handbook. It should educate employees about the company’s mission and vision, explain workplace policies and procedures, lay out expectations and strategic goals, and include information about culture and leadership. General details, such as directions to the office, team structure, and key contact info If you are able to go to the doctor, you are able to come to work. Learn what you should include in your employee manual. Yesterday, we began our list of the top 10 employee handbook drafting pitfalls to avoid, courtesy of the law firm of Lehr Middlebrooks & Vreeland, PC. Need a Sample Employee Handbook Introduction? Resignation and termination procedures Keep in mind that some of this material, such as overtime pay r… So kick things off by laying out the basics that every employee should know before the shimmy through the front door. Here’s an example of a sample at-will clause you can use as a model: “Keep in mind that [your company] is an at-will employer. This sample table of contents also covers pay, performance expectations, and legal issues. The site is read by a world-wide audience and ​employment laws and regulations vary from state to state and country to country. At-will employment clause 2. Replies to my comments Your employee handbook should be simple and straightforward about expectations and employee rules. While this won't prevent employee problems, it might help if an employee brings a lawsuit against you, saying they "didn't know" their behavior could get them fired. In any instance, there are a number of key elements to be included in an Employee Handbook. Introduction and welcome statement. Equal opportunity statement and anti-harassment statement This information is for guidance, ideas, and assistance. This clearly maps out who’s who, starting from the top to the very bottom. Though you’re not required by law to have an employee handbook, recording key policies can protect your business. Meal and rest breaks 6. Even the most free-flowing organization has boundaries. This will include topics employees care about, such as: 1. Here are the policies, procedures, benefits, expectations of the employment relationship, professional behavioral expectations, and more that are often found in an employee handbook. Here are the policies, procedures, benefits, expectations of the employment relationship, professional behavioral expectations, and more that are often found in an employee handbook. What about customers, vendors, and other partners? An employee handbook—or employee manual—is an important living document for your employees that outlines your company policies, history, and culture for current and future employees. But it really shouldn’t. Employee Handbook Examples: The Deep Dive. Similarly, make sure managers understand policies. Home; Payroll; 11 Things to Include in Employee Handbooks. Your email address will not be published. Notify me of follow-up replies to my comment via e-mail. Though 87% of small businesses sized 10-200 have employee handbooks, HR experts agree that it’s best practice to start a handbook as soon as you hire your first employee, as it defines expectations and can protect you legally. If only some employees are eligible for a certain type of leave, disclose that in the handbook. We’re here for you. What Contents Are Recommended for an Employee Handbook? What should you include in an employee handbook? This handbook is provided to the … Creating an employee handbook, or employee manual, allows you to reinforce workplace policies and employee guidelines. Some of this may seem like common sense, but it can still be helpful to spell it all out in your employee manual. Susan Heathfield is an HR and management consultant with an MS degree. The 4 Things You Should Never Put in an Employee Handbook. Equal employment opportunity statement 3. Review your employee handbook to make sure your policies are equitable. When additional resources are available on the site about a particular employee handbook item, click the links to find additional articles, policies, checklists, and forms here for central interest. This section of your employee handbook should explain what happens when someone quits or gets terminated. Employees receive more than just a paycheck every month from your organization. While the task of creating or updating an employee handbook might seem daunting for a small business (really, who has the time? Conflict of interest statement 4. Provide a consistent message for your employees 4. 2. We decided the best companies to work for would be a good place to start. Plus, it gives your employees the clarity they need to know how things work. Reduces time wasted by management addressing questions about policy. Make sure you talk about why your company matters, and why your new hire should be excited now that they are apart of it. Employee Handbook. Here’s a behind-the-scenes look at the most common employee policies businesses include in their handbooks. This section may include your: 1. An employee handbook can help protect the organisation if a dispute is put forward by an employee. You undermine your employee handbook if a manager shows favoritism. This section of your employee handbook should explain what happens when someone quits or, Though 87% of small businesses sized 10-200 have employee handbooks, 10 of the Most Common Employee 401(k) Questions, Answered, Consolidated Omnibus Budget Reconciliation Act (COBRA) benefits, How to Get Your Employees to Actually Respond to Surveys, Planning a Team Offsite? 1. An employee handbook should include your business’s policies, your expectations of your employees, and what your employees can expect from your business. The handbook lays out expectations about everything from the dress code to employee benefits to conduct policy. Include an introduction that tells employees why they should read the handbook. Now is the best time to switch. (Or, skip ahead and download the Employee Handbook Template. But, many organizations have employee handbooks that don’t resonate with employees and fail to communicate the critical messages that influence employee behavior. The kind of information you include will depend greatly on the size of your company, the industry you specialise in, and the tone or style you use to … For example, you can explain your: What’s life like at the office? Set out your expectations for channels like: Not to downplay other critical policies, but the next two sections are ones your employees will likely flip back to frequently. Overtime pay 5. It should also outline your company's mission, vision and core values. Your employee handbook is a manual of information that your employees need to function within your organization. How to Confirm a Person's Employment Status, Employee and Employer Confidentiality Agreement, Employment Relationship: At-Will Employment, Accommodation for People With Disabilities, Harassment and Discrimination Reporting Procedure, Accepting and Giving Entertainment or Gifts, Email, Computer, Voicemail, Internet, and Telephone Usage, Performance Development Planning and Feedback Process, Employee Signoff Signifying Receipt of the Handbook, the At-Will Statement, and, Health Care Flexible Spending Account (FSAs). Your employee handbook should already clearly articulate the company’s EEO statement and emphasize your organization’s commitment to hiring individuals based on competency without regard for race, color, religion, national origin, or familial affiliation. While your employee handbook will be undoubtedly unique and particular to your culture and company values, we've created a sample employee handbook to help get you started. Please seek legal assistance, or assistance from State, Federal, or International governmental resources, to make certain your legal interpretation and decisions are correct for your location. Most states, Massachusetts included, have an at-will work policy, which means that companies and employees can separate from one another at any time. Please use these samples as guides for developing the policies and content of your own employee handbook. What to include in an employee handbook An effective employee handbook includes: Your company’s mission, vision and an overview of its culture. This article will help you fix that. By including this information in your handbook, you create both a new level of clarity and a new level of accountability for employees. Now back to business: here are the main policies you’ll want to record in that employee handbook: One of the top motivations for businesses to create an employee handbook is to train new hires. And last, don’t forget to share who you are and why you’re here! Summarize rules and policies that affect your company culture 3. So kick things off by laying out the basics that every employee should know before the shimmy through the front door. An employee handbook is a valuable document that provides clarity on company policies. Most employee handbooks include information on: Company culture, values, and a mission statement Human resource and legal information as well as rights and obligations related to employment Realistic expectations; both what the company expects to see from its employees and what employees can expect from the company It should go deeper and explain why you have those policies and why they are important. Quick note: This is not to be taken as legal or HR advice. Provide an overview of your business and layout basic policies 6. Third, the handbook should certainly include any workplace notices or policies that are required by law, such as those related to the Family and Medical Leave Act (FMLA),Consolidated... Read more about Employee Handbooks This section of your employee handbook explains how, when, and where employees are expected to get things done. Social Media. Want to Know the Best Practices for Employee Personnel Files? This sample table of contents also covers pay, performance expectations, and legal issues. Open with a quick-reference section that outlines details such as which types of workers are eligible, when benefits kick in, and your plan’s policy number. Hiring policies 2. Confidentiality agreement 5. Guidelines for employee conduct. Your company has provided extra benefits for its employees to keep them coming back to work. The following document is an illustration of what not to include in your employee handbook. 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