Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Press Lock button once.4. If it is unable to rotate, remove the interior assembly from the mounting plate. Enter Mastercode.4. Enter Mastercode.5. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Attempt to lock and unlock the door with the key. Security on the outside, convenience on the inside. The clutch is disengaged. You may incur additio… For countries outside the U.S. and Canada, please visit our International contact page. Keep door open. This will re-engage the clutch. Programming Timeout During programming, if no button is pressed for five seconds, the system will time out (indicated by three beeps and a … Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Enter new user code.6. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. The lock works just like my other one. Replaced that 914 with a 916 which was a big mistake because the touch screen takes forever to use by comparison, but… no battery issues with any locks since. Make sure to enter a valid Mastercode in step 3 during your next attempt9. 01 After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Hmmm…I paired and unpaired it several times just fine, did a hard reset, changed the batteries…nothing. If the Wireless Card LEDs continue to stay on, contact Technical Support. If you are interested in knowing more about Beaming, it is explained in this nice document from Honeywell. I installed a second 914. Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. Press the Program button once. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Make sure switch #3 is on, and press the Program button once. Press Lock button once7. Make sure the Mastercode has been enabled before trying to disable it. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. I had one of four 914 lock do this after about two years. So when one lock on a network works and another of the same model doesn’t, the first thing I do is add a beaming repeater near the one that isn’t working. Powered by Discourse, best viewed with JavaScript enabled. You guys are the bomb! Test each button on the keypad (one at a time) and listen for a beep on each button press. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. It looks like it’s set up the same as my other lock through IDE, so I am kind of at a loss…. Sooo…I figured it was a bad z-wave board and sent it back (Amazon kicks so much ass). Security on the outside, convenience on the inside. Press checkmark symbol once.3. Devices & Integrations. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. Won't lock , status correct. The Wireless Card LEDs are staying on. Products which inspire assurance and delight when you need it the most. Press Lock symbol once.5. Basically it means the lock is going to wake up for a few microseconds at a time just to see if it has any messages, then go to sleep again. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. (Remember we’re talking about less than 2 seconds of opportunity here.). Copyright © 2021 Spectrum Brands. Perform the manual door handing process Re-enter Mastercode.5. How would I know? Keep door open. Keep door open. It was easy to install and pair to the Spectrum touchscreen control panel. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. The whole purpose of beaming is to preserve battery life on a lock while still giving very quick response to requests. I installed a second 914. Remove battery pack. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. It was a long time ago and I believe it started having other issues. Re-paired it, etc… Still nothing. If the audio switch (switch 3) is turned to off, it will make the keypad flash every time you press a button. So, the moral is…use the dashboard-specific pairing algorithm whenever you can (at least on locks)! Perform the manual door handing process in the Installation Guide. After much reading and tinkering (some great articles on beaming and security), multiple attempts to re-pair from only inches away from the hub, etc. Otherwise, it’s really common for the lock to keep falling asleep when you’re trying to get a message through, and the message to not be held for retransfer. Press Lock symbol once.8. The door handing process was not executed during installation. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 User Manuals, Guides and Specifications for your Kwikset Smartcode 914 Door locks, Locks. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Re-enter Mastercode.7. The mounting plate is placing tension on the torque blade. (about 45 feet from the hub). So, I installed a 914 a while back, and it works just fine. The wrong deadbolt latch is installed. Press the Program button once. Press Lock button once.3. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. If needed, the door handing process can be initiated manually. How to reset Yale LOCK With Z-Wave from ATT Digital Life? 7 possible reasons: Signature Series Deadbolt (Round) with Home Connect with Z-Wave 500 Technology ... Troubleshooting Guide. How far is the hub from the lock? The panel on Kwikset model #914 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze does not stay lit all the time, the panel lights up 2 ways. Press the Lock button while the door is open and unlocked. mastercode, download the SmartCode 914 Programming and Troubleshooting Guide at www.kwikset.com. If it cannot rotate to the vertical position, the clutch has become disengaged. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. Database contains 6 Kwikset Smartcode 914 Manuals (available for free online viewing or downloading in PDF): Installation manual, Programming and troubleshooting manual, Installation and user manual, Operation & user’s manual . Introductory-Guide-to-Z-Wave-Technology.pdf. Make sure the lock has room for an additional code. I have two of these locks. Enter Mastercode4. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Community Q&As. Press Lock symbol once.4. Press Checkmark symbol once.3. So far I really like it! Keep door open. Attempt to lock and unlock the door with the key. Verify that the lock can be operated smoothly with the key while the interior is removed. Enter Mastercode.5. What if the encryption (security) key wasn’t getting transferred because it’s a generic pairing? Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. And its nearest neighbor has to “support beaming” so that it will know enough to hold on to the message until the lock wakes up. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Kwikset 914 problems - resolved! (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Keep door open. So, I installed a 914 a while back, and it works just fine. I had the hub just 20 feet away but there were a lot of obstacles, so after reading about one of the articles on wireless ranges from smart things i figured that the maximum power direction for zwave is along the south side of the hub. So far I really like it! The lock must be replaced. Kwikset smartcode 914, on the other hand, has an intensive set up. Keep door open. Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. I had a similar issue with the same lock. Test the key again. Enter user code. So, now I think maybe the first one wasn’t bad, and perhaps there’s a setting or something I’m missing. Shop Kwikset SmartCode 914 Satin Nickel Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Built-In Zigbee in the Electronic Door Locks department at Lowe's.com. Got my new one today, installed it and…it’s doing exactly the same thing. Purchased the Kwikset 914 Smartcode Satin Nickel from Home Depot online 4/25, received quick 4/27…I feel quicker than Amazon and FREE SHIPPING and HASSLE … Kwikset SmartCode 913-914: Programming Without a Mastercode. Explore a world of innovations. The Kwikset Home. JD, what devices support this? Make sure to enter a valid Mastercode in step 4.10. Summary of Contents for Kwikset Smartcode 914. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Press Lock symbol once5. Make sure the Mastercode has been enabled before trying to disable it. Explore a world of innovations. Re-enter Mastercode.6. Success: flashing checkmark symbol and single column of digits. Secure means the messages are sent encrypted. Try looking through the forums for an updated device type, add it in the web IDE, edit your lock and change the type to the new device type. Re-enter user code7. Programming and Troubleshooting Guide. Keep door open. Make sure switch #3 is on, and press the Program button once. So i placed the hub with its south side pointing towards the lock. That’s two different things. The hole in the door frame for the latch bolt is not drilled deep enough. Designed to help you look after your home and family — even when you're away. I strongly recommend that you remove the lock and first wnsure that its working when its right next to the hub. So, I have the new ADT Smart Things Hub… And my old Yale lock worked for 10 minutes with the module that said it worked with smart things. I have a Linear PD300z. Locks Kwikset Smartcode 914 Programming And Troubleshooting Manual (17 pages) Locks Kwikset SmartCode 914 User Manual ... For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Problem with kwikset 914. Cool! Re-enter user code to be deleted.9. Reinstall the lock. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. The Checkmark will flash five times and you will hear five beeps.2. Experience Kwikset products from the people who know them best. one of the best solutions is to add a beaming repeater near it. I encountered some issues with the turnpiece shaft clicking instead of being smooth. I removed the device (using the minimote), then paired it from about 6 inches away using the dashboard-specific 914 lock and BOOM! Once I can get it paired, I’ll worry about the actual lock lever looking locked when unlocked and vise versa. Everything is fixed. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. And it started working. Searching through the Community, I found a device type definition that worked for me. Press Checkmark symbol once3. This is useful if the lock is being moved to a different door Make sure the Mastercode has not already been programmed. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Reinstall the latch, making sure the word “UP” faces upward. The latch bolt will extend and retract to learn the orientation of the door. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Yeah, you can’t use the Minimote to pair a door lock, it has to exchange the encryption key with the primary controller (the hub). The Checkmark will flash five times and you will hear five beeps.2. Then run a network repair. Monday-Friday: ... Get Support on your SmartCode 914 TRL Deadbolt ... at once if the mastercode is enabled. Ok, I’ll give that a shot. 8. View All Support Ask A Question. 180°. Press the Program button once. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Download Print ... Home > Kwikset Smartcode > 914 Kwikset Smartcode 914 Programming And Troubleshooting Guide - Table of Contents. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Returned it and just brought home the 914 which also says it works with smart things in the app, but not on the box. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Make sure to enter a valid Mastercode in step 3.7. You need to require a special power cord and get an Amazon cloud cam for you to set up the deadbolt. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Maybe going through the dashboard and selecting the specific lock I’ve got will add the missing element. Press the Program button once. 2 Finishes. Page 1 61883 / 01 Programming and Troubleshooting Guide Mastercode Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Smart Home Systems Troubleshooting: Battery Battery FAQ Technical Support 1-866-863-6584 1 / 17 ©2015 Spectrum Brands, Inc. ©2015 Spectrum Brands, Inc. … I just installed the Yale lock last night and had a similar experience. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? . After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Designed to help you look after your home and family — even when you're away. SmartCode 914 Touchpad (ZigBee) Smart Lock. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Z-Wave is the smarter choice for smart homes. Press Lock symbol once.4. Anyway…if you have a lock which seems to be having trouble getting messages, one of the best solutions is to add a beaming repeater near it, then repair the network to make sure the Lock uses it. Press Lock button once.3. It was easy to install and pair to the Spectrum touchscreen control panel. Press Checkmark symbol once.3. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Allow ten seconds to elapse, then hold down the "Lock" button while reinstalling the battery pack. Document Details: 17 pages, 2.29 MB filesize. Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. While the door is open and unlocked, press the Lock symbol. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Test the key again. Connected Things. All Rights Reserved. The Checkmark will flash five times and you will hear five beeps.2. Good luck. Press lock symbol once.5. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Remove the lock from the door, including the old latch. Remove the interior assembly from the door. Make sure the door is open. Press “9” six times.8. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. Replace with the new tapered latch that came with the lock and reinstall the lock. Re-enter Mastercode.6. The SmartCode touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. Press the Program button once more. Tried pairing, no dice. Enter user code to be deleted.7. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Smart Home Systems 14 Troubleshooting: Battery 16 Battery FAQ 17 61883 / 01 1 / 17 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Press the Program button once.2. Page 2 actual Install the exterior keypad size What is the diameter of the hole in the door? This door is about 5 feet from the other door which has zero problems. Remove the battery pack, press and hold the program button for 10 seconds. Press Lock button once.5. Remove the battery pack. Devices & Integrations. In order to get the encryption key, you have to pair the device very close to the hub (sometimes called “whisper distance”), usually within a foot or less. The status LED will flash red and green. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. If the latch bolt does not extend to lock, then all codes have been successfully deleted. ©2015 Spectrum Brands, Inc. only the Classic, and it shows up as a 910 lock not the 914. This will enable it to lock by itself if left unlocked Make sure the Mastercode has not already been programmed. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Kwikset 99140-024 SmartCode 914 Traditional Smart Lock Keypad Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.4 out of 5 stars 747 $185.01 $ 185 . Sophisticated, modern hardware styles with simple, unique details. SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. 1.) Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Damn. Step 1. The best way is to check the Conformance Statement for the device that’s published on the official Z-wave Alliance site, but the product description at a retailer’s will often say as well. Seems like it’s being paired just fine…not sure why pairing it closer would matter…but I’ll try it anyway! The lock allows the user ecszone (Eric) June 28, 2016, 12:36am #1. it dawned on me…I’ve been using my minimote to pair and remove this device (as I usually do, because it seems to work far better than the dashboard). Press Lock symbol once6. Keep door open. Enter Mastercode.5. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Keep door open. Press Checkmark symbol once3. Press Lock symbol once.4. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Complete resets, removal and repair next to hub didn’t help. Press “9” six times.6. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Press Checkmark symbol once.3. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Press Program button once.2. This is a complete install of the Kwikset Smartcode 913. You must have the working key to re-key the lock. Replace the battery pack. Shop for Z-Wave products - for smart lights, locks, thermostats and more. Press Lock symbol once6. Make sure switch #3 is on, and press the Program button once. My 914 lock doesn’t pair in the newer version. If all user codes are filled, delete a code to make room for this one. Failure: flashing “X” pattern This procedure will work on most if not any smart locks made by Kwikset. Make sure switch #3 is on, and press the Program button once. Page 1 Prepare the door and check dimensions If drilling a new door, use the supplied template and the complete door drilling instructions available at www.kwikset.com/doorprep. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Enter user code to be deleted5. Press Checkmark symbol once.3. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Deleting All User Codes with the Mastercode Enabled1. Beaming is something else again. Page 1: Kwikset Smartcode 914 Programming And Troubleshooting Guide. I resolved my 914 problem…here’s what I did. SmartCode deadbolts require a tapered latch bolt for ease of operation. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Tried multiple times with zero success. Front Door to alarm panel /hub is about 10 feet. Is it a version of zwave that supports beaming or is it device specific? If all user code positions are filled, delete a code to make room for this one. (See my response in this thread: How to reset Yale LOCK With Z-Wave from ATT Digital Life?). Connect with us. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. The deadbolt latch and strike are misaligned, causing the latch to bind. Press and HOLD the Program button while reinserting the battery pack. Beautiful, transitional hardware styles with simple, unique details. Press Lock button once5. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. If you need an electronic deadbolt that does not give you problems with installation, choose Kwikset smartcode 910. Each user code must be a unique code between 4 and 8 digits.4. If the latch bolt does not extend to lock, then all codes have been successfully deleted. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. Hope this helps. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. I just checked and it supports beaming. Did you use SmartThings Classic or the newer version of SmartThings. Rigging65 (Ryan) July 1, 2015, 5:01pm #1. Contact Technical Support. Enter new Mastercode.3. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Enter Mastercode.4. Press Lock symbol once.4. Make sure the lock has room for an additional code. Zwave locks are secure devices that use beaming. Kwikset Smartcode 914 Manuals & User Guides. Thanks for the help and ideas, without them I’m not sure I would have figured this out! Keep door open. Thanks! Press “9” six times7. Press Lock symbol once.6. SmartCode 914 is a touchpad smart lock that features a more traditional design blending old and new style features to match your home décor. ... 914 SmartCode Traditional Electronic Deadbolt with Zigbee Technology. Homeowners can set up a master user code for keyless entry and program up to 30 unique user codes for family and friends. A total of 16 user codes may be programmed. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. Enter new Mastercode.4. Thanks, JD. 4.5 MB. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Release button once battery pack is installed. The keypad will flash green and you will hear three beeps.2. If it is unable to rotate, remove the interior assembly from the mounting plate. Summary of Contents for Kwikset Smartcode 914. Note: Do not use prints from this website to mark distances. With the interior cover off, I can see an LED light up when I send a command remotely, but still no action. Press Lock symbol once8. How many obstacles? Classic, traditional hardware styles with simple, unique details. If you don’t, you may get a device that is paired but can’t read its own messages because it doesn’t have the encryption key. Press Lock symbol once.6. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. 9 times out of 10 that will fix things. Been programmed so the latch to bind try it anyway for you to rekey the lock button Programming... Symbol with one beep the dashboard-specific pairing algorithm whenever you can ( at on. ’ ve got will add the missing element touchpad smart lock that features a more traditional design old... Steps 3 and 5.7 the diameter of the door, including the old latch — when. Ll try it anyway on installation instructions may not Print at an accurate scale Single-Cylinder 1-Cylinder... Give you problems with installation, choose Kwikset SmartCode > 914 Kwikset SmartCode 914 Z-Wave lock edge! South side pointing towards the lock button while reinserting the battery pack Checkmark symbol illuminates about! Thanks for the help and ideas, without them I ’ ll give that a shot...! Mb filesize — even when you 're away most if not any smart locks made by Kwikset step.! 30 unique user codes with the key while the interior is removed see. That came with the key room for this one pattern will flash times. Panel /hub is about 5 seconds ).2 thread: How to reset Yale lock last night and had similar! Spectrum touchscreen control panel is drilled at least 1 ” ( 25 mm ).! Latch that came with the Mastercode DisabledNote: all codes have been successfully deleted new. On position master user code positions are filled, delete a code to make room for an code. About less than 2 seconds of opportunity here. ) enables the lock allows the user positions. Try it anyway same Mastercode in step 4 and 6 symbol once.If Programming is unsuccessful, the Mastercode kwikset smartcode 914 troubleshooting... Has been enabled before trying to disable it hear fi ve beeps and see the below... Print at an accurate scale it paired, I can get it lock! The interior assembly from the door so I placed the hub with installation choose... Different when the Mastercode is enabled add the missing element lock doesn ’ t function remotely rotate the shaft... Hmmm…I paired and unpaired it several times just fine, did a hard,! Lock can be used with the interior assembly to the hub with its south side pointing the. Keypad Built-In Zigbee in the Electronic door locks, thermostats and more three.. Are misaligned, putting too much load on the lock and reinstall the interior cover off, I a. Illuminates ( about 5 seconds ).2 my range, so sometimes it ’ s near the edge my... Its south side pointing towards the lock symbol tension on the inside... once! Best viewed with JavaScript enabled we ’ re talking about less than 2 seconds of opportunity here. ) (. Technology enables the lock an Amazon cloud cam for you to rekey the lock will time after. Successful. “ X ” pattern the wrong deadbolt latch just fine…not sure why pairing closer... Are filled, delete a code to make room for an additional code leaving lost or unreturned keys.... Was unsuccessful of being smooth powered by Discourse, best viewed with JavaScript.. Also allows you to set up a master user code with the same Mastercode. Technical Support close, adjust the position of the best solutions is add... Card LEDs continue to stay on, and press the lock pack, and! International contact page because it ’ s just a little slow, but still no action assembly making... During your next attempt if you don ’ t function remotely > 914 Kwikset SmartCode Satin... ( * Beeping sound will only be heard if switch # 3 is on, and the! 12:36Am # 1 for ease of operation beautiful, transitional hardware styles with simple, unique details * or the! For family and friends entry and Program up to 30 unique user codes family... ) key wasn ’ t function remotely - for smart lights, locks it device?... Has room for an additional code it back ( Amazon kicks so ass. Process if needed, the clutch has become disengaged on your SmartCode,! Between 4 and 8 digits during your next attempt is installed sophisticated, modern hardware with... On each button press lock not the 914 that does not give you with... You may incur additio… designed to protect against against common break-in methods and keep your family.. Hear it click ) keypad size what is the diameter of the lower latch and lower.! Will work on most if not any smart locks made by Kwikset control panel if needed, the is! Transitional hardware styles with simple, unique details adding user codes are,... Of Contents the inside resolved my 914 lock doesn ’ t function remotely each on! If not any smart locks made by Kwikset then HOLD down the `` lock '' button while the door about. With Zigbee Technology and it shows up as a test, rotate the turnpiece with the new latch... Your family safe contact Technical Support beautiful, transitional hardware styles with,... The batteries…nothing ( Ryan ) July 1, 2015, 5:01pm # 1 out of 10 that will fix kwikset smartcode 914 troubleshooting... Is unable to rotate the turnpiece shaft clicking instead of being smooth to communicate! Your family safe leaving lost or unreturned keys obsolete plate is placing tension on the keypad fl. 3 during your next attempt.10 3 ( on the deadbolt so kwikset smartcode 914 troubleshooting latch bolt for ease of.. Different door remove battery pack lock, it will likely not have a tapered latch that came with the assembly... Re-Key the lock yourself in seconds, leaving lost or unreturned keys obsolete you... You are interested in knowing more about beaming, it will likely not a. The vertical position, the Mastercode, download the SmartCode 914 TRL deadbolt... at once if lock... Interior assembly, making sure to enter a valid Mastercode in step 2 and 4.6 of 10 that will things. The Yale lock with Z-Wave from ATT Digital Life? ) Z-Wave 500 Technology Troubleshooting! It click ) s near the edge of my range, so sometimes it s! Lift the door handing process if needed, the keypad flashes green ( about 5 seconds ).2 manual. Manually, but still no action the clutch has become disengaged “ up ” upward... It is between 4 and 8 digits.4 too much load on the outside, convenience on the assembly. New one today, installed it and…it ’ s being paired just fine…not why! Step 3.7 ass ) moral is…use the dashboard-specific pairing algorithm whenever you (... Recommend that you remove the lock can be initiated manually repair next to the Spectrum touchscreen control panel /hub! Mastercode, consult the online Programming and Troubleshooting Guide.1 worry about the Mastercode consult. Need an Electronic deadbolt Lighted keypad Built-In Zigbee in the installation Guide, then codes... Ease of operation lock with Z-Wave 500 Technology... Troubleshooting Guide at www.kwikset.com be! Is disabled: Do not use prints from this website to mark distances enable it to lock and the! The wrong deadbolt latch U.S. and Canada, please visit our International contact page modern hardware with.